Pre-sale Guidelines and Terms


Pre-order

All pre-order products are made
to order

A pre-order product is not ready in stock — it is made just for you. The delivery time is therefore longer than for in-stock products. Read the terms below before placing your order.

HOW DO I ORDER A PRE-ORDER PRODUCT?

  1. Click on the product you are interested in, and the product details and images will open on their own page.
  2. Select your desired color from the color options and press the ''PRE-ORDER'' button, which will move the product to the shopping cart. If the button does not say ''PRE-ORDER'' but instead says ''ADD TO CART'', it means that the product you want is immediately in stock. Note! If any of the products appear to be sold out during the pre-order period, it means that we cannot produce that particular shade at that time, even as an order..
  3. Pay for your order at checkout and wait for your package ❤️
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Delivery time

The normal delivery time is 2–6 weeks from the order date. If the product you ordered is available, it will be delivered faster. You will receive an order confirmation by email immediately after placing your order.



Order


Production


Shipping


Delivery
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Possible delays

Exceptionally, the delivery time may be extended by up to 2–3 months due to, for example, raw material issues, production delays, or shipping difficulties.

If the delivery is delayed by more than 4 weeks from the stated time, we will inform you by email without delay.
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Cancellation and your rights
Before production You can cancel the order free of charge by contacting our customer service.
Once production has started Cancellation may be limited because the product is made personally for you.*

In the event of a delay You can always cancel the order and receive a full refund.

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Why pre-order?

You get exactly the product you want — even when it is sold out. We make products to order, which means less wasted production and better availability for you.

Pre-order products are clearly marked: the product name includes "PRE-ORDER" and this information is also visible in the shopping cart and at checkout.